Let's get you online
One short form and our team takes it from there. No payment is required until your connection is live and tested.
How a new connection works
You apply
Fill in the form with your address and preferred package. Takes about a minute.
We call you
Within a few hours we confirm feasibility at your exact address and answer any questions.
We install
Our field team runs the drop fiber, splices, configures and tests the line with you present.
You're online
Typically 24–48 hours from approval. Nothing to pay until the line is live and tested.
Application form
Fields marked * are required.
Before you apply
Where fiber already passes your building, activation typically completes within 24 to 48 hours of your application being approved. If new drop cable or a splice is needed, our survey team gives you a firm date — usually inside five working days.
The installation charge depends on your package and the drop-fiber distance, and is confirmed in writing after the free site survey — before you commit to anything. It covers the drop fiber, optical terminal, splicing and configuration.
Yes. There is no fair usage policy, no data cap and no post-quota throttling on any ICON home package. Your advertised speed is what you get, at every hour of the day.
You can bring your own router, buy one from us at cost, or take a managed dual-band unit bundled into your monthly bill. Managed routers are configured, firmware-maintained and replaced free of charge if they fail.
Yes. A static real IP is available on any home package for BDT 299 per month, and is included on SME and corporate plans. Larger /29 and /28 blocks are available for businesses that need them.